Integrating Cloud Suite (PAS) with ServiceNow

Integrating Cloud Suite Privileged Access Service (PAS) with ServiceNow can significantly enhance your organization's security posture, automating and streamlining the management of privileged accounts.

This integration combines the benefits and capabilities of Cloud Suite (PAS), enabling ServiceNow users to request access to zone roles, account privileges, roles, and commands managed in Cloud Suite (PAS). Users can also create just-in-time (JIT) access requests for Agent Auth, Privilege Elevation Command, and Role Access by using the Incident Management and Change Management forms in ServiceNow.

To integrate Cloud Suite (PAS) with ServiceNow, follow the instructions in these topics:

• Prerequisites

• Setup

• Configuration

For details about the supported versions of the Cloud Suite (PAS) integration and which ServiceNow releases they're compatible with, see ServiceNow Release Integration Matrix.

For information on how to locate and use logs in Cloud Suite (PAS) to troubleshoot issues with this integration, see Troubleshooting.