ServiceNow Cloud Suite

The Delinea Cloud Suite/Privileged Access Service application is designed to serve as an integration between Cloud Suite Privilege Access Management (PAM) and the ServiceNow platform. The application allows ServiceNow users to request access to roles and commands managed in Cloud Suite PAM by ordering the Delinea Role Access Request and Delinea Privilege Elevation Command items in the ServiceNow catalog. Users can also create JIT requests for Agent Auth, Privilege Elevation Command, and Role Access using the Incident and Change Management forms.

To integrate Delinea Cloud Suite Request and ServiceNow, follow the instructions in these sections.

• Setup

• Configuration

For details about supported Cloud Suite/Privileged Access Service versions and which ServiceNow releases they're compatible with, see ServiceNow Release Integration Matrix.