Privilege Manager ServiceNow Overview

The Privilege Manager ServiceNow integrates the capabilities of Privilege Manager with the ServiceNow platform, enhancing workflow management and application control. This integration ensures that support requests and IT responses can be managed, tracked, and reported within the ServiceNow ticketing system, streamlining the support workflow.

Key aspects of the Privilege Manager ServiceNow integration include:

• ServiceNow Approval Workflow: Combines the power of ServiceNow's approval workflow with Privilege Manager's application execution and elevation control.

• Certified Integration: The integration has been certified for compatibility with the latest releases.

• Streamlined Support Workflow: Enables organizations to manage, track, and report support requests and IT responses within the ServiceNow ticketing system.

Additionally, for a comprehensive overview, setup, and configuration guide for the Privilege Manager ServiceNow product, you can refer to the following resources:

• Privilege Manager ServiceNow Setup

• Privilege Manager ServiceNow Configuration

• Privilege Manager ServiceNow Verification

• Privilege Manager ServiceNow Release Notes

For details about supported Delinea Privilege Manager versions and which ServiceNow releases they're compatible with, see ServiceNow Release Integration Matrix.