Mid Server Credential Resolver Integration Setup

Prerequisites

You need the following components to install and configure the Delinea Mid Server Credential Resolver integration:

  • ServiceNow Instance. See details of the latest releases compatible with Delinea versions in the ServiceNow Release Integration Matrix.
  • Valid MID Server in an up state—a virtual machine configuration provided by ServiceNow.

    • MID Server with the HTTP or HTTPS access to PAS.

  • Activated plugins on a ServiceNow Instance.

    • ServiceNow External Credential Storage plugin.

    • Discovery plugin.

  • Privileged Access Service (PAS).

Downloading or Importing the Delinea Mid Server Credential Resolver Integration

The Delinea Mid Server Credential Resolver integration plugin is applicable for Secret Server and Privileged Access Service. You should download the Mid Server Credential Resolver integration from the ServiceNow store (recommended option). Alternatively, import an XML file manually into ServiceNow.

If you upgrade from version 4.4.1 or earlier to the latest version, the existing configuration will not work. Starting with the 4.5.0 release, you must perform encryption using the MidServer Setup Utility. For more details, seeRunning the Delinea MID Server Setup Utility

Downloading from the ServiceNow store

To get the Delinea Mid Server Credential Resolver integration from the ServiceNow store, click here. Then, follow the instructions on how to install the integration.

Importing an XML File into ServiceNow

To download the latest version of the Delinea Mid Server Credential Resolver integration and activate it for your ServiceNow release, click here.

To import an XML file into ServiceNow using the Mid Server integration:

  1. Unzip the XML file.

  2. Log into ServiceNow.

  3. Go to the All tab and select Retrieved Update Sets.

  4. Select Import Update Set from XML.

  5. Select the unzipped XML file and then, Upload.

  6. After the import, the file is located under the Retrieved Update Set.

  7. Open the uploaded file and select Preview Update Set.

  8. If you see an error after the preview, select it and then select Accept the Remote Set option from the dropdown. Accepting those errors won’t affect the functionality of the integration.

  9. The state is changed to Previewed.

  10. Select Commit Update Set.

  11. After a successful commit, the state changes to Committed, indicating that the integration’s installation is complete.