Launching Remote Connections with VNC

This feature is currently available only to customers participating in a Public Preview. For details, see Preview Program.

At this time, all Inventory computer assets will have a Launch with VNC, regardless of whether the asset is running a VNC host service or not. Launching a VNC connection to an asset that does not have a VNC host service will fail.

  1. In the Inventory section, locate the Computer asset to which you would like to launch a remote session.

  2. Click the launch icon.

  3. Click Launch with VNC Manual Credentials

  4. Select a site to launch the PRA session.

    You will be prompted to select a site if you have more than one Platform site with PRA workloads.

  5. Enter your credentials to connect.

    Some VNC servers do not require a User Name. If this is the case, you may leave this field blank.