Launching Remote Connections with VNC

This feature is currently available only to customers participating in a Public Preview. For details, see Preview Program.

At this time, all Inventory computer assets will have a Launch with VNC, regardless of whether the asset is running a VNC host service or not. Launching a VNC connection to an asset that does not have a VNC host service will fail.

Prerequisites

Make sure VNC support is enabled in your tenant. See Enabling VNC Support for more information.

Launching Remote Connections

1. In the Inventory section, locate the Computer asset to which you would like to launch a remote session.

2. Click the launch icon.

   

3. Click Launch with VNC Manual Credentials

   

4. Select a site to launch the PRA session.

   

   You will be prompted to select a site if you have more than one Platform site with PRA workloads.

5. Enter your credentials to connect.

   

   Some VNC servers do not require a User Name. If this is the case, you may leave this field blank.

6. Once successfully connected, you can view the connection protocol in the About session window: