Analyzing a Recording

This feature is currently available only to customers participating in a private preview. If you'd like to participate to be among the first to try this feature, ask our support or account team for details.

Secret Server Source types are not available for analysis. Analysis is limited to Privileged Remote Access and Audit Collector Services source types.

With Session Recording, you can transcribe the activity in the session video for further analysis, display activity as a heatmap, and share a recording with Delinea Platform users.

Data Privacy and Processing

Delinea uses Azure Computer Vision (ACV) and Azure OpenAI, both services provided by Microsoft, to enhance our offerings. Key data handling and privacy features include:

Regional Data Hosting: All data is hosted and processed within the same region that you have selected for your cloud operation, ensuring compliance with regional data handling regulations.

Data Deletion After Processing: When Azure Computer Vision and Azure OpenAI finish processing data from a Delinea Platform session recording, the data is immediately deleted from Azure and not retained by Microsoft. This ensures that evaluation data is handled securely and transiently.

No AI Training with Customer Data: Delinea does not use customer recordings or data to train AI models. We are committed to ensuring that customer data is used strictly for the purpose of delivering the services requested and maintaining privacy and integrity.

Performing an Analysis

To analyze a session recording:

  1. Select a recorded session.

  2. Click the Activity icon in the video player task bar to show the Activity panel. See Using Video Features.

  3. Click Analyze session.

    A transcript of the session is generated and displayed, along with any anomalies detected. Each anomaly in the transcript displays the transcribed text, followed by an Open AI description of the anomaly.

When analysis is complete, the recording is labeled Analyzed, and the following features are available:

  • Enable Autoscroll to automatically synchronize the video player with the selected activity item. Click either the activity in the Activity Panel or a time in the player's time line to synchronize them.

  • Use the Type dropdown list to switch the transcript between All types, Anomaly, Keystroke, Transcription, and Process view.

  • In Submit feedback, you can send comments to Delinea about the AI results, along with the transcript, for troubleshooting purposes.

Viewing the Heatmap

After a video is analyzed, click the Heatmap icon in the video player task bar to access a heatmap of the current session. See Using Video Features.

The colors displayed in the heatmap correspond to types of activities indicated by the Activity Heatmap key (information icon). These include:

  • Red - anomaly

  • Purple - keystroke

  • Green - process

  • Blue - screen

  • Orange - OCR

The intensity of color on the heatmap relates directly to the intensity of activity across time. Click a specific interval on the heatmap to update the transcript to reflect that activity. Hover over an area of activity to view details.