Agent Hardening and Installer Issues

If you encounter issues when running the installer on an agent endpoint with hardening, follow these steps:

1. Undo the hardening by updating thejob settings on the Restrict Account Permissions on Agent Services (Windows) policy to include local administrators added. This enables upgrade tools with the required permissions to complete the agent upgrades.

2. Use your preferred method for applying the policy with the new administrators.

3. Then, run the installer as a local administrator.