User Setup

After the bot is deployed, register a Webex space to receive approval cards and configure how approvers respond to requests.

Step 4 — Register a Webex Space

The bot needs to know which space to post approval requests to. You can register as many spaces as needed.

1. In Webex, open the space where you want approval cards to appear.

2. Add the bot to the space by inviting its email address — the <name>@webex.bot address from Step 1.

3. Mention the bot in the space: @PrivMan Approvals (or whatever you named your bot) and send the message.

4. The bot replies with a help message confirming the space has been registered.

Repeat this in each space you want to receive approval cards.

Step 5 — Approving and Denying Requests

Once a Privilege Manager elevation request is submitted, the bot posts an Adaptive Card to the registered space within 30 seconds.

The card shows:

• Requester name and username

• Computer name

• Policy name

• Application or command

• Reason provided

To Approve a Request

1. Select a duration from the dropdown: One Time, 15 min, 30 min, 1 hr, 2 hr, 4 hr, or 8 hr.

2. Click Approve.

3. The card updates to show who approved it and for how long.

To Deny a Request

1. Click Deny.

2. The card updates to show who denied it.

To Revoke an Approval

If a request has already been approved, you can revoke it:

1. Click Revoke on the approved card.

2. The card updates to show it was revoked.

To Edit the Approval Duration

After approving, you can change the duration:

1. Click Edit Time on the approved card.

2. Enter a number and select a unit: Minutes, Hours, Days, or Weeks.

3. Click Update.