Integrating Privilege Manager with Webex
The Privilege Manager Webex Approval Bot lets approvers approve or deny endpoint elevation requests directly from a Webex space — no need to log into the Privilege Manager console.
When an endpoint user submits an elevation request, the bot picks it up and posts an Adaptive Card to a registered Webex space. An approver clicks Approve or Deny on the card, and Privilege Manager applies the result immediately.
Unlike Slack, Webex does not require Socket Mode, OAuth scopes, event subscriptions, or interactivity URLs. The bot connects directly to Webex through a device websocket, so no public URL or tunnel is needed.
How It Works
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A user on a managed endpoint requests an elevation (for example, running an application as administrator).
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The bot polls Privilege Manager and picks up the pending request within 30 seconds.
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The bot posts an Adaptive Card to the registered Webex space showing the requester, computer, policy, application, and reason.
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An approver clicks Approve or Deny directly in Webex.
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Privilege Manager applies the result on the endpoint instantly.
