Setup

Download the Integration Package

Login to ServiceNow store to download the latest version of the integration:

  • To get the PAS for Servers integration from the ServiceNow store, click here.

  • To get instructions on installing the PAS for Servers, click here.

If you need to download the package manually, please follow the following steps:

  1. Unzip an XML file with the application.

  2. Log into the ServiceNow.

  3. In ServiceNow, go to All > Retrieved Update Sets:

  4. Select the Import Update Set from XML button:

  5. Open the unzipped XML file and select Upload.

  6. Once the file is imported it will appear in the Retrieved Update Sets list.

  7. Open the uploaded file and select Preview Update Set.

    8. If errors are shown after preview, select them and then select the Accept the Remote Set option from the dropdown Actions on selected rows. Accepting errors won't affect the application's functionality.

  8. The state is then changed to Previewed.

  9. Select Commit Update Set.

  10. After the commit is successful, the state is changed to Committed.

  11. Once the state changes to Committed, it indicates that the application has been successfully installed.