Prerequisites

• Make sure you have a functional ServiceNow instance in order for you to configure and manage the integration. Familiarity with the ServiceNow platform is essential, as the integration will involve working with ServiceNow, system configurations, and potentially creating or modifying custom scripts and workflows.

• You need to ensure that the Privilege Manager instance is installed and operational.

• You must have administrative access to Privilege Manager to configure API users, credentials, and integrate the system with ServiceNow.