Integrating Secret Server with MID Server Credential Resolver

Integrating Secret Server with the MID Server Credential Resolver in ServiceNow allows for the secure storage and retrieval of credentials during ServiceNow's automation tasks, such as Discovery and Scanning. This integration enables the MID Server in your ServiceNow instance to dynamically retrieve credentials from Secret Server, eliminating the need to store sensitive credentials directly in ServiceNow.

During Discovery, ServiceNow does not treat credentials as "once per device"; instead, credentials are resolved per probe and per discovery phase. For a single machine, different discovery activities such as port scanning, OS detection, and horizontal discovery run independently and each one may issue its own credential request. As a result, the same credential can be resolved multiple times during a single discovery run. This behavior is by design in ServiceNow.

For more information about this integration, see the following topics: