Integrating ServiceNow ITSM with Secret Server

Secret Server has the capability to integrate with ServiceNow's Incident and Change Management service that is embedded in Secret Server itself. This integration enables you to verify the status of ticket numbers and add work detail items to the request. It leverages out-of-the-box REST-based Web services to facilitate this seamless integration.

The supported ticket types are Incident (INC) and Change (CNG). Upon integrating ServiceNow's incident and change management systems with Secret Server, you gain the ability to verify ticket numbers or incidents.