Updating Administrative Components
As noted in General compatibility between versions of Delinea software, most organization upgrade the administrative consoles at a set time, often as part of planned maintenance, then upgrade agents opportunistically over a period of time. It is common, therefore, to have a mix of components from different versions of Delinea software within certain limits.
To help you plan for the upgrade, you should identify which versions of different components you currently have installed and which components will require an upgrade.
Depending on whether you are upgrading Authentication & Privilege, Audit & Monitoring, or both feature sets, you might have different compatibility requirements.
Access Control and Privilege Management Compatibility
You can upgrade to Server Suite—with Access Manager, version 5.1.x or later—to manage zones and agents (adclient) from version 3.x, 4.x, or 5.x. If you have agents from version 2.x, you must manage them using a console from version 4.x or earlier. If you use an older version of the console, you cannot take advantage of any features or enhancements introduced in newer versions of the console. If you upgrade to the latest release, you can continue to manage all of your currently deployed agents but must upgrade those agents to take full advantage of any new features.
You must upgrade UNIX, Linux, or Mac agents to 5.0 or later to use hierarchical zones. If you have zones from a previous release of Delinea software, you can use admigrate to convert those zones to hierarchical zones.
To manage Windows computers with Access Manager, the Delinea Agent for Windows must be version 3.0 or later.
Auditing Infrastructure Compatibility
You can upgrade to Server Suite—with Audit Manager, Audit Analyzer, and Collector service version 3.1.x or later—to manage auditing on UNIX, Linux, and Windows computers from version 2.x or 3.x. If you have agents from version 1.x, you must manage them using a console from version 1.x.
You must update the collector service to version 3.x to receive audit data from Windows computers with 3.x Windows agents.
Because the auditing infrastructure is a multi-tiered architecture that collects information to be preserved, reviewed, and archived, Delinea recommends a more formal upgrade process than for other components. This is especially true for larger organizations that collect a great deal of audit data. If you are upgrading the auditing infrastructure, therefore, see Upgrading the auditing infrastructure for more detailed information about the process to follow.