Environment Issues
-
On Windows 10 and Windows 2016 machines with Delinea Privilege Elevation
Service, the following will occur (Ref: CS-43883):
- Pop up an error dialog several seconds after clicking "Open file
location" in the context menu of a shortcut on the start menu. Explorer
windows will display correctly. - No responses to the following actions
* Clicking "Open file location" in the context menu of a shortcut on
desktop
* Clicking "Open file location" in the context menu of a shortcut on
the Delinea Start menu in the Privileged Desktop
* Slow response to "OK", "Cancel" in the shortcut property page after
"Open file location" in the general tab is clicked. The dialog will
close after several seconds.
- Pop up an error dialog several seconds after clicking "Open file
-
On some Windows 10 computers, the smart card login option may not be
displayed if another credential method has been recently used. To display
the smart card login option, remove and insert a smart card into the reader.
This will cause the login screen to reload and will display the smart card
login option. (Ref: CS-41282)
- An environment with no Global Catalog is not supported. (Ref: 46577a)
-
Delinea Privilege Elevation Service requires machine time to be
synchronized with domain controller. VMware virtual machine has a known
issue that its time may not be synchronized with domain controller. This
problem occurs more often on an overloaded virtual machine host. If the
system clocks on the local Windows computer and the domain controller are
not synchronized, Delinea Privilege Elevation Service does not allow any
domain users to login. You can try the following KB from VMware to fix the
time synchronization issue.
(Ref: 47795b)
