Reporting and Dual Controls

If there are requirements around protecting potentially personally identifying information when running reports or viewing recorded sessions, you can enforce that another user has authorized you by enabling dual control for a secret or Report. When enabled a user in the approver group must enter in their credentials before a report or session can be viewed.

Once the approver has entered their credentials, the resource can be accessed.

To configure dual control, perform the following steps:

1. Click Administration > Diagnostics, Logs, Security > Dual Controls.

2. On the Dual Controls page, click the Create New button.

3. On the Create New page in the Type drop-down box, select the report type you wish to modify.

4. In the drop-down list below Add, click the box next to each party you'd like to add as a Valid Approver. Their identities will automatically appear in the Valid Approvers field.

   When you are finished, click the Create New button. The Dual Control page appears, displaying the parameters you have set.