Resetting TOTP for Secret Server Users

  1. From the Admin menu, select Users.

  2. Select the check box beside the user to reset two-factor authentication for.

  3. Click select Reset TOTP Auth Two FactorFrom on the < Select Bulk Operation > drop-down menu.

  4. Click OK in the dialog that appears, confirming the operation.

  5. The user is now required to complete the soft token setup with a mobile device the next time they log into Secret Server. See User Setup of Soft Token Two-Factor Authentication for further details on the account and mobile app setup that follow.