WCAG 2.x Report
Where this report says WCAG 2.x, the criteria used are WCAG 2.1. WCAG 2.1 extends WCAG 2.0, as documented in the latest published version of the WCAG requirements. For the notes about WCAG 2.2, see the Notes section earlier in this document.
Tables 1 and 2 also document conformance with:
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EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
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Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.
When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
Table 1: Success Criteria, Level A
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.1.1 Non-text Content (Level A) | Partially Supports | Charts and color coding have been improved but are still in process of remediation/redesign. |
| Not Applicable | ||
| 1.2.2 Captions (Prerecorded) (Level A) | Not Applicable | |
|
1.2.3 Audio Description or Media Alternative (Prerecorded) Level A) |
Not Applicable | |
| 1.3.1 Info and Relationships (Level A) | Partially Supports – See Note |
Component bug in main “left-hand” navigation: menu uses arrow keys as well as Tab key. Users relocating widgets or card items may affect the accessibility of relationships at this time. |
| 1.3.2 Meaningful Sequence (Level A) | Supports | |
| 1.3.3 Sensory Characteristics (Level A) | Partially Supports – See Note | Reference to main navigation menu is often “left hand” navigation, to distinguish from global / user account navigation in header. Recommendations for change and consistency in referring to these navigation areas (“application navigation” and “global navigation”) have been made across the company. |
| 1.4.1 Use of Color (Level A) | Partially Supports – See Note | Charts and color coding, such in dashboards, remain to be remediated in several places. The information in the charts however is accessible such as number of failures, links, etc. |
| 1.4.2 Audio Control (Level A) | Not Applicable | |
| 2.1.1 Keyboard (Level A) | Supports | |
| 2.1.2 No Keyboard Trap (Level A) | Supports | |
| 2.1.4 Character Key Shortcuts (Level A 2.1 only) | Not Applicable | |
| 2.2.1 Timing Adjustable (Level A) | Partially Supports – See Note | Administrator roles can adjust session time periods if necessary for checkout; if a checkout expires another checkout can be done. |
| 2.2.2 Pause, Stop, Hide (Level A) | Not Applicable | |
| 2.3.1 Three Flashes or Below Threshold (Level A) | Not Applicable | |
| 2.4.1 Bypass Blocks (Level A) | Supports | |
| 2.4.2 Page Titled (Level A) | Partially Supports | |
| 2.4.3 Focus Order (Level A) | Supports | Exception of application “left hand” navigation as described in Notes Section |
| 2.4.4 Link Purpose (In Context) (Level A) | Partially Supports | Link writing and purpose have improved for clarity; however inconsistencies remain and are being addressed as part of greater company efforts to address inconsistencies. |
| 2.5.1 Pointer Gestures (Level A 2.1 only) | Not Applicable | |
| 2.5.2 Pointer Cancellation (Level A 2.1 only) | Not Applicable | |
| 2.5.3 Label in Name (Level A 2.1 only) | Supports | |
| 2.5.4 Motion Actuation (Level A 2.1 only) | Not Applicable | |
| 3.1.1 Language of Page (Level A) | Supports | |
| 3.2.1 On Focus (Level A) | Supports | |
| 3.2.2 On Input (Level A) | Supports | |
| 3.3.1 Error Identification (Level A) | Supports | |
| 3.3.2 Labels or Instructions (Level A) | Supports | |
| 4.1.1 Parsing (Level A) | Partially Supports | This criteria is removed in WCAG 2.2. |
| 4.1.2 Name, Role, Value (Level A) | Partially Supports | Some dynamic content and updates may not be announced properly. Further ARIA supports are being implemented for clarity to move this closer to “Supports”. |
Table 2: Success Criteria, Level AA
| Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
| 1.2.4 Captions (Live) (Level AA) | Not Applicable | |
|
1.2.5 Audio Description (Prerecorded) (Level AA) |
Not Applicable | |
| 1.3.4 Orientation (Level AA 2.1 only) | Not Applicable | |
| 1.3.5 Identify Input Purpose (Level AA 2.1 only) | Supports | |
| 1.4.3 Contrast (Minimum) (Level AA) | Supports | |
| 1.4.4 Resize text (Level AA) | Supports to 400% zoom– See Note | Data tables require horizontal scrolling as within Success Criteria parameters. |
| 1.4.5 Images of Text (Level AA) | Supports | |
| 1.4.10 Reflow (Level AA 2.1 only) | Supports to 400% zoom – See Note | Data tables might require horizontal scrolling depending on size of browser window/viewport. Data tables are an exception to the 1.4.10 rule as noted by WCAG Success Criteria parameters. |
| 1.4.11 Non-text Contrast (Level AA 2.1 only) | Supports | |
| 1.4.12 Text Spacing (Level AA 2.1 only) | Supports | Supports up to 400% zoom resize. |
| 1.4.13 Content on Hover or Focus (Level AA 2.1 only) | Partially Supports | See "Known Issues" regarding known ARIA improvements. Several issues are being addressed and process for accessibility bug reporting improved. |
| 2.4.5 Multiple Ways (Level AA) | Supports | |
| 2.4.6 Headings and Labels (Level AA) | Partially Supports – See Note | User-defined report categories are not classed semantically as headings or labels; user-named folders have a bug where screen readers are not announcing user-defined name of such folders as expected. Bug is being addressed as of 11.6/ongoing. |
| 2.4.7 Focus Visible (Level AA) | Partially Supports | |
| 3.1.2 Language of Parts (Level AA) | Not Applicable | |
| 3.2.3 Consistent Navigation (Level AA) | Partially Supports – See Note | See "Known Issues” and “Notes” sections. |
| 3.2.4 Consistent Identification (Level AA) | Partially Supports – See Note | Consistency of identification and terminology part of company efforts to address inconsistencies. See Notes section earlier in this report. |
| 3.3.3 Error Suggestion (Level AA) | Supports | |
| 3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) | Supports | |
| 4.1.3 Status Messages (Level AA 2.1 only) | Supports |
Table 3: Success Criteria, Level AAA
Level AAA criteria are not being used for evaluation at this time with the sole exception of “Three Flashes” to avoid seizures/photosensitive reactions by customers. As such, the table of Level AAA criteria is not included here.
