Unlocking Local Accounts

If a user fails their login too many times (specified in the Local User Passwords section of the configuration page), their account is locked out and they are not be able to log in.

To unlock the account:

1. Log on as an administrator.

2. Click on Administration > User Management and select the Users tab.

3. Click on the user who is locked out.

4. Click Edit.

5. Click to deselect the Locked out check box.

6. Click Save.