Error: Invalid product identifier: { id = thycoticTmsInternalMaintenance }

When attempting to upgrade Privilege Manager, you receive the following error:

Error: Invalid product identifier: { id = thycoticTmsInternalMaintenance }

Resolve

  1. Navigate to https://[YourInstanceName]/TMS/Setup.

  2. Click the Upgrade Banner at the top of the Privilege Manager Home page.

  3. Click Add / Update Product Features.

  4. Click Install/Upgrade Products.

  5. Select ALL of the required solutions.

  6. Click Install and the upgrade process will begin.