Licensing

Cloud Licenses

Licensing for Privilege Manager Cloud customers is managed via Delinea.

Only machines that have registered in the past 30 days consume a license.

Installing New Licenses - On-premises Only

To install new Privilege Manager licenses, it will depend on whether you chose to;

  • perform a standalone install, or

  • install Secret Server in tandem with Privilege Manager.

Online activation is not required for Privilege Manager licenses.

Steps for Standalone Privilege Manager Installation

To install licenses without Secret Server:

  1. Navigate to Admin | Licenses or click the Product Licenses Installed link in the top banner.

    license page

  2. On the Privilege Manager Licenses page, click Add License, then either:

    • enter your License Name(s) and Key(s) one at a time:

      enter keys

      or

    • use the Add license certificate instead option.

      enter cert

  3. Click Add.

Steps for Combined Secret Server + Privilege Manager Installation

To install licenses with Secret Server on the same server as Privilege Manager, you will need to install licenses through the Secret Server UI and then import the new licenses into Privilege Manager.

  1. To access Secret Server's licensing page, either click the Secret Server link listed in the banner at the top of the Secret Server Licenses page or in Secret Server navigate to Admin | Setup – Licenses.
  2. On Secret Server's License page, select Install New License.
  3. Enter your License Names and Keys individually or through the Bulk Entry Mode.
  4. Click Save or Add Multiple Licenses to save the License Keys. Installing these licenses in Secret Server will automatically import the licenses into Privilege Manager.

  5. Navigate back to the Privilege Manager License page to verify under:

    Tools | Privilege Manager| Admin | Privilege Manager–Licenses.

If your license keys do not appear or you have too many keys listed, click the import task link and then run task to reset.

Converting from Trial Licenses

If you previously had evaluation licenses and recently purchased, you will need to install your new license keys for production via the same steps as above. Normal trial licenses offer 50 endpoint agents and expire 30 days after issue.

Expired Licenses

When your Privilege Manager licenses expire or have exceeded the licensed count, Privilege Manager will stop processing new inventory and application control events. Endpoints will continue to enforce policies.

In your Installed Licenses list use the Delete option to remove expired or old licenses that are not in use anymore.

confirm delete

Client vs. Server Licenses

  • Client License: This license provides coverage for endpoints that are workstations, such as Windows 10, windows 7, macOS or Unix/Linux endpoints, etc.
  • Server License: This license provides coverage for endpoints that are server machines, Windows Server 2019, Windows 2016, etc.
  • Support License: Without having a support license you will not be able to complete upgrades and will not be able to receive support or maintenance.

License Expired or Exceeded License Count

The Server will stop accepting data sent from agents that are in violation of the licensing based on operating system license counts. New endpoints will register, but will not be recorded, which means the endpoint:

  • Will not get added to the resource targets and will not collect application or user inventories
  • No password changes will occur, etc.
  • Policies will run on the endpoint, but the server will completely discard the data, and it won't be stored.
  • Tasks will not run – all automation will stop and event Discovery will not inventory users or applications, new endpoints won't be discoverable.

An exceeded license count is indicated with a warning banner.

client licenses

10.7 and up Reset Licensing

If you need to reset licenses for your Privilege Manager instance refer to the Reset Licensing topic.