Agent Policy State

These are the steps for verifying which policies were received by an agent:

  1. Navigate to Admin | Agents and click on Agent Policy State.

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  2. On the Agent Policy State - Drilldown page select the computer, whose policy state you wish to examine.

  3. This opens the Resource Explorer for the selected endpoint.

    Revoke Agent Trust is available, if needed. It removes the agent registration record, which includes the security certificate used to register. The agent will not be able to re-register, update policies, or send events unless it's given a valid install code.

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  4. Open the Reports section and select Policies on Endpoint.

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    View the polices that the agent on the endpoint has received. The Filter on each column allows you to search for specific policies. The paging controls at the bottom of the page, along with the items per page setting control the display of endpoints in the table.

The column details are:

  • Has a Version of the Policy and Has Current Version of the Policy provide information about the version of the policy.
  • Policy Last Modified informs when a policy was last changed.
  • Policy Applied to Agent specifies when the policy was first received by the agent.
  • Agent Last Received Policies informs when the agent last contacted the server to request updates.

  1. You can also group the endpoints by levels and sublevels by dragging columns in the area labeled Drag column here for grouping. In this example the endpoints are sorted whether or not the endpoint has a version of the policy (Has a Version of the Policy) and if so, when the policy was last received (Agent Last Received Policies).

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