Delinea Accessibility Conformance Report

International Edition. Based on VPAT® Version 2.4 Rev

Name of Product/Version

Delinea Platform (the Platform)

Report Date

June 20, 2023

Product Description

An integrated dashboard and administration platform for Delinea privilege access management services and functionalities. These functionalities and services include:

  • Centralized Identity Management provides additional user authentication mechanism especially important for Partners and Vendors

  • Expanded MFA capabilities

  • Centralized Session Auditing to present web replay for sessions captured by Protocol Launchers, WPF, Distributed Engines, RAS engines, and Server PAM (future, EOY)

In the future, we plan to incorporate the following:

  • Centralized inventory of assets that all products can leverage as well as centralized discovery

  • Policy Service to support least privilege across all assets such as servers and workstations

Contact Information

This VPAT report is compiled by the Delinea UX team with consultation from various product teams.

If you have a Delinea representative already working with you, contact that person; if you have any specific concerns about accessibility not mentioned in this report, please contact the UX team.

Notes

Product Relationships and Reports

This is for the web-based desktop/laptop platform and does NOT include any mobile applications.

As of time of this writing, Secret Server and Privilege Manager products have their own separate accessibility conformance reports.

Delinea Note about WCAG Versions

We at Delinea anticipate WCAG 2.2 entering normative W3C Recommendation status in April 2023 and becoming a normative industry standard, which would affect criteria going forward in future VPATs or future updates. WCAG 2.2 does not deprecate or supersede WCAG 2.1. However, we foresee a period of time when Delinea will use WCAG 2.1 and be simultaneously working in criteria from WCAG 2.2 once version 2.2 reaches W3C Recommendation status. For further guidance and explanation, and to see what criteria would be different or any change notes, refer to the WCAG version 2.2 guidance from the World Wide Web Consortium (W3C).

The standard we use for in-house testing is the Web Content Accessibility Guidelines (WCAG) at levels A and AA. The International template of this accessibility conformance report includes Revised Section 508 and EN 301 549 for ease of reference for our clients, as we are a global company.

Platform Continuous Integration

This is the baseline evaluation for Platform, evaluating features and functionalities that were present in the production version and testing as of February 2023 with another round in May 2023. We are taking some time to examine our processes to better account for a continuous release/continuous integration schedule and how this may impact accessibility reports in the future, especially as features get integrated into the product by multiple teams. Thank you for your patience.

Workaround: Keyboard and Detail Panel in User Reports (Secrets-User Audit)

The details panel is outside of the data table. We are improving this experience for keyboard users, but in the meantime, use ESC to navigate away from the data table, and then use Tab to navigate to the details panel.

Workaround for Navigation Menu

The main navigation is coded as a submenu. The focus order therefore seems to "skip" from the start of the menu to the "expand/collapse navigation pane" button to enable people to expand/collapse the pane to better focus on their main tasks; using arrow keys from the start of the menu instead of Tab however will ensure that the navigation items can be navigated via keyboard. A keyboard "Skip to" function is in the application as well. The keys are considered within standard keyboard functionality range, even if order is not expected, and the order/fix is in planning stages.

Session Recordings

Session Recording feature (in Audits) currently relies on sight. Event logs in text/transcript and increased ease of use improvements are planned to be added in the immediate future.

As of 6/20/2023, known issues with Session Recordings:

  • The “Play Selected Sessions” when selecting multiple session recordings to view in more detail has issues with keyboard navigation; this is a known bug that is in priority fixes.

  • Details view for each recording brings up an auto-playing video. Controls on this video can be navigated to with a keyboard, including pause/stop controls.

Evaluation Methods Used

Manual testing included: manual keyboard testing on both Mac and Windows operating systems; manual testing using NVDA screen reader and using JAWS for Windows screen reader for triangulation.

Testing of random screens involving common tasks, such as setup, was done in MacOS Ventura using VoiceOver.

Automated testing included: automated testing in linter processes and testing frameworks against WCAG 2.1 Success Criteria. Axe-core by Deque rulesets were used as well as tools such as the WebAIM Color Contrast Checker tool.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline Included In Report
Web Content Accessibility Guidelines 2.0 Level A (Yes / No )
Level AA (Yes / No )
Level AAA (Yes / No )
Web Content Accessibility Guidelines 2.1 Level A (YES)
Level AA (YES)
Level AAA (No )
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018 (YES)
EN 301 549 Accessibility requirements for ICT products and services - V3.1.1 (2019-11) AND  
EN 301 549 Accessibility requirements for ICT products and services - V3.2.1 (2021-03) 		(YES)

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.

  • Partially Supports: Some functionality of the product does not meet the criterion.

  • Does Not Support: The majority of product functionality does not meet the criterion.

  • Not Applicable: The criterion is not relevant to the product.

  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.