Enabling Autofill

Turning on autofill in the Delinea Mobile app makes logging in easier and faster. This feature automatically fills in your credentials, enhancing both convenience and security.

To enable Delinea Mobile to autofill credentials for apps and websites:

  1. Open your device settings and select Passwords.

    autofill

  1. Select Password Options.

    autofill

  1. Switch the Autofill Passwords toggle to on.

    autofill toggle

  1. Select Delinea Mobile.
  1. You will see a confirmation screen confirming that autofill is enabled.

Complete Delinea Mobile's biometric unlock before you attempt to autofill values from Delinea Mobile.

After completing the above steps, the app searches your secrets for:

  • Browser web site: It looks for secrets with matching Domain values in the URL.
  • Other mobile application: It searches for secrets with names or URL values matching the name of the mobile application you're trying to fill.

You can also choose to manually modify the search value and run it again. Once the system returns the list of secrets, you can select which one you want to use. The autofill service will then fill those credentials in the related username and password fields.

Currently the autofill service supports only the username and password fields.

Autofill for Delinea Mobile on Android Devices

Delinea Mobile offers a strong autofill feature to simplify user interactions. However, you should consider certain factors, especially regarding Android versions, vendors, and browser compatibility. Since Android 13, Google has introduced battery optimizations that affect autofill functionality on specific web browser apps. You may experience variations in autofill behavior on Android versions 13 and higher. Additionally, different vendor implementations may impact how Delinea Mobile autofill works.

To address these Chrome autofill challenges, we recommend you set a different browser as your device's default. Choose an alternative browser on your device, and once configured, you will see autofill perform as expected when launching a web secret in the Delinea Mobile app.

Browser Compatibility

To ensure a seamless autofill experience, use supported browsers like Firefox or DuckDuckGo. These browsers leverage Android's native autofill services, providing more reliable compatibility with Delinea Mobile's autofill functionality.

Setting this will ensure that when you use a different browser, it opens automatically without conflicting with the system default.

Troubleshooting Autofill Issues on Delinea Mobile

Autofill issues on Delinea Mobile can vary depending on your device type and Android version. Below are some common troubleshooting issues you may encounter on Pixel and Samsung devices, along with steps to help you resolve them.

Troubleshooting Issues on Pixel Devices

For Pixel devices, follow these steps: 

  1. Change Delinea Mobile's Battery Usage Policy to Unrestricted in your device settings.

  2. Turn off the Use Battery Saver option to ensure optimal autofill performance.

Troubleshooting Issues on Samsung Devices

Samsung devices may have aggressive optimizations. Try the following steps: 

  1. Turn off the Adaptive Battery option in the device app settings.

  2. Turn off the Put unused apps to sleep setting to prevent interference with Delinea Mobile's autofill.

While these adjustments may help, we recommend using a supported browser for the best autofill experience on Samsung devices.

Additional Troubleshooting

For more information, see Don't kill my app! for more troubleshooting tips for your specific vendor or version of Android.