Setting Data and Time Default Formats
This feature is currently available only to customers participating in a Private Preview. If you'd like to participate and be among the first to try this feature, ask our support or account team for details.
Tenant administrators can set a default date and time format for all users within a tenant. This feature enhances consistency across the tenant while preserving user flexibility and clarity in the user interface .
This tenant-wide setting applies only to users who have their personal date and time format preference set to Tenant default, while users with custom personal settings remain unaffected.
Overview
Tenant administrators can configure default date and time formats for the entire tenant via the new Experience tab on the Tenant Profile page, accessible through Administration → Tenant Profile → Experience. This tab hosts tenant-wide experience preferences including:
-
Date Format: Default format for all date values in the UI.
-
Time Format: Default format for all time values in the UI.
Each dropdown menu provides a live preview of the formats, simplifying the selection process. Initially, both fields default to Browser default, preserving prior behavior where formats follow the user's browser locale until an administrator selects a specific format. Editing these settings requires tenant profile update permissions; administrators without this permission can only view the settings.
User Experience and Options
Users continue to have control over their personal date and time format preferences on their profile preferences page. The previous "System default" option has been renamed Tenant default, which now explicitly refers to the administrator-configured tenant-wide setting and is the default for new users. The Browser default option allows users to select the format based on their browser locale using the standard Intl.DateTimeFormat API. Users can also select from a list of specific formats, each accompanied by a live preview to provide clarity on their choice. Users previously choosing "System default" have had their preference seamlessly transitioned to "Tenant default".
Interaction of Settings
The rendering of date and time formats in the UI follows a clear precedence:
-
A user’s explicitly chosen format in their profile takes priority.
-
If the user selects Tenant default, the administrator-configured format on the Experience tab is used.
-
If the user selects Browser default or if no tenant default is set, the user's browser locale determines the format.
This design ensures that most users will follow the tenant default, allowing administrators to standardize display formats while preserving individual user preferences.
Available Date and Time Formats
Date Formats
In addition to Browser default, the tenant-wide and user-specific options include a variety of date formats such as:
| Format | Example (April 15, 2026) |
|---|---|
| MM/dd/yyyy | 04/15/2026 |
| dd/MM/yyyy | 15/04/2026 |
| yyyy-MM-dd | 2026-04-15 |
| dd.MM.yyyy | 15.04.2026 |
| yy.MM.dd | 26.04.15 |
These formats provide flexibility to accommodate regional preferences and organizational standards.
Time Formats
Similarly, time formats available beyond Browser default include:
| Format | Example (2:05 PM) |
|---|---|
| h:mm tt | 2:05 PM |
| hh:mm tt | 02:05 PM |
| H:mm | 14:05 |
| HH:mm:ss | 14:05:00 |
| h:mm:ss tt | 2:05:00 PM |
-
Lowercase letters omit leading zeros
-
Uppercase letters preserve leading zeros
-
H denotes 24-hour time
-
h denotes 12-hour time, requiring tt for AM/PM, and tt renders AM or PM
Localization and Application Scope
All UI labels related to this feature—including the Experience tab, field labels, and options such as "Browser default" and "Tenant default"—are translated into multiple languages, including English, German, Spanish, French (including Canadian variant), Italian, Japanese, Korean, Dutch, Polish, Portuguese, Simplified Chinese, and Traditional Chinese, ensuring broad accessibility .
The tenant and user format preferences apply universally wherever the platform displays date or time values in the UI, such as dashboards, lists, detail pages, audit trails, and activity logs. However, system-generated timestamps in exports, logs, and API responses continue to use the ISO 8601 standard and are unaffected by these preferences.
