Troubleshooting RDP Connections

Resolving Flickering Issues in MECM and SCVMM Consoles Launched via Connection Manager

If you notice flickering in the Configuration Manager Console and Virtual Machine Manager Console (MECM or SCVMM), you can resolve the issue by the following the steps below:

1. Open the Application Configuration file. (See Application Configuration File for more information)

2. Add the following parameter after the ScreenShotQueueLimit parameter:

   Copy

   <setting name="AdjustableScreenshotIntervalList" serializeAs="String">
       <value>application name.exe</value>
   </setting>

   The application name needs to be the same as in the MECM or SCVMM launcher. If you are using two or more applications, you need to write the application names separated by commas, as shown in the example below:

   Copy

   <setting name="AdjustableScreenshotIntervalList" serializeAs="String">
       <value>application name1.exe, application name2.exe </value>
   </setting>

3. Save the changes.

4. Open the application(s) to see if the flickering still exists.

RDP Connection Timeout Issues

If you are experiencing connection timeout issues when using a VPN, firewall or any other software that negatively impacts the network speed, try increasing the SSH Inactivity Timeout setting in the Application Configuration File. See Configuring SSH Connection Timeout Over TCP for more information.