Vault Authentication Issues

Troubleshooting Vault Authentication Timeout

If your session times out prematurely, be sure to check the corresponding settings in both Secret Server and the Delinea Platform.In Secret Server, you need to check the following settings:

• Session Timeout for Webservices - Set a Session time limit on Webservices API. Once Webservices expires, the user must log in again with their username and password.

• Enable Refresh Tokens for Webservices - Tell OAuth2 to send back a refresh token during Authentication. This token will allow the user to get a new access token without having to enter credentials.

• Maximum token refreshes allowed - Set the maximum amount of times a user can refresh an access token.

Inside the Delinea Platform, Administration > User Management > Identity Policies and check the User Idle Timeout setting:

To learn more about Connection Manager's Auto Reauthenticate parameter, please see Enabling/Disabling Auto Reauthenticate .