Connection Manager WCAG 2.x Report

Tables 1 and 2 also document conformance with:

• EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation

• Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: Success Criteria, Level A

Notes:

Criteria Conformance Level Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria:

  • 9.1.1.1 (Web)

  • 10.1.1.1 (Non-web document)

  • 11.1.1.1.1 (Open Functionality Software)

  • 11.1.1.1.2 (Closed Functionality Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs) Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Electronic Docs: Software: Partially Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Some icon labels need clarification and accessible names. This is an issue with other Delinea products as well that is being improved upon throughout.

Closed:

Authoring Tool:

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

  • EN 301 549 Criteria

  • 9.1.2.1 (Web)

  • 10.1.2.1 (Non-web document) 11.1.2.1.1 (Open Functionality Software)

  • 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs) Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronic Docs: Software:Not Applicable

Closed: Authoring Tool:

Web:

Electronic Docs:

Software: Does Not Apply Closed:

Authoring Tool:

1.2.2 Captions (Prerecorded) (Level A) Also applies to:

EN 301 549 Criteria

  • 9.1.2.2 (Web)

  • 10.1.2.2 (Non-web document)

  • 11.1.2.2 (Open Functionality Software)

  • 11.1.2.2 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

    Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Electronic Docs: Software: Not Applicable

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Not Applicable Closed:

Authoring Tool:

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.3 (Web)

  • 10.1.2.3 (Non-web document) 11.1.2.3.1 (Open Functionality Software)

  • 11.1.2.3.2 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

    Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Electronic Docs: Software: Not Applicable

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Not Applicable Closed:

Authoring Tool:

1.3.1 Info and Relationships (Level A) Also applies to:

  • EN 301 549 Criteria

  • 9.1.3.1 (Web)

  • 10.1.3.1 (Non-web document) 11.1.3.1.1 (Open Functionality Software)

  • 11.1.3.1.2 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs) Revised Section 508 • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Electronic Docs: Software: Not Applicable

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Evaluation was between “partially supports” and “does not support” due to difficulties in keyboard navigation etc. With the known issues in mind, evaluation is leaning “Partially Supports”.

Closed:

Authoring Tool:

1.3.2 Meaningful Sequence (Level A) Also applies to:

EN 301 549 Criteria

  • 9.1.3.2 (Web)

  • 10.1.3.2 (Non-web document)

  • 11.1.3.2.1 (Open Functionality Software)

  • 11.1.3.2.2 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs) Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Electronic Docs: Software: Not Applicable

Closed:

Authoring Tool:

Web:

Electronic Docs: Software: Due to at least two keyboard traps, keyboard navigation skipping half the menus, and other issues, the majority of the application is therefore deemed to not meet this criterion at this time.

Closed:

Authoring Tool:

1.3.3 Sensory Characteristics (Level A) Also applies to:

EN 301 549 Criteria

  • 9.1.3.3 (Web)

  • 10.1.3.3 (Non-web document)

  • 11.1.3.3 (Open Functionality Software) 11.1.3.3 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

    Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Electronic Docs: Software: Not Applicable

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Documentation and support still mention “left hand menu” to mean primary application navigation; this is a known issue with other Delinea products as well. Closed:

Authoring Tool:

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.1 (Web)

  • 10.1.4.1 (Non-web document)

  • 11.1.4.1 (Open Functionality Software)

  • 11.1.4.1 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs) Revised Section 508 • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Electronic Docs: Software:Supports Closed: Authoring Tool:

Web:

Electronic Docs:

Software: No color coding was found during evaluation that did not have another non-color indication.

Closed:

Authoring Tool:

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.2 (Web)

  • 10.1.4.2 (Non-web document)

  • 11.1.4.2 (Open Functionality Software) 11.1.4.2 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

    Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronic Docs: Software: Not Applicable

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

2.1.1 Keyboard (Level A)

Also applies to: EN 301 549 Criteria

  • 9.2.1.1 (Web)

  • 10.2.1.1 (Non-web document) 11.2.1.1.1 (Open Functionality Software)

  • 11.2.1.1.2 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs) Revised Section 508 • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronic Docs: Software: Does Not Support, See Note Closed: See information in 5.1.3.1 through 5.1.3.16 Authoring Tool:

Web:

Electronic Docs:

Software: Due to major gaps in the keyboard navigation and the presence of multiple keyboard traps, the evaluation has moved from Partially Supports to Does Not Support. Closed: See information in 5.1.3.1 through 5.1.3.16

Authoring Tool:

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.2 (Web)

  • 10.2.1.2 (Non-web document)

  • 11.2.1.2 (Open Functionality Software) 11.2.1.2 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs) Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Electronic Docs: Software: Does Not Support

Closed:

Authoring Tool:

Web: Electronic Docs: Software: Does Not Support – multiple keyboard traps found in both Windows and MacOS versions.

Closed:

Authoring Tool:

2.1.4 Character Key Shortcuts (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.4 (Web)

  • 10.2.1.4 (Non-web document) 11.2.1.4.1 (Open Functionality Software)

  • 11.2.1.4.2 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs) Revised Section 508 – Does not apply

Software Not Applicable

Closed: See information in 5.1.3.1 through 5.1.3.16 Authoring Tool:

Closed: See information in 5.1.3.1 through 5.1.3.16

Authoring Tool:

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.1 (Web)

  • 10.2.2.1 (Non-web document)

  • 11.2.2.1 (Open Functionality Software) 11.2.2.1 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

    Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Electronic Docs: Software: Supports Closed:

Authoring Tool:

Web: Electronic Docs: Software: Ways to indicate if a connection is online/active and which are offline are slated for further improvements in the rebuild. Otherwise, no issues found during baseline evaluation. Closed:

Authoring Tool:

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.2 (Web)

  • 10.2.2.2 (Non-web document)

  • 11.2.2.2 (Open Functionality Software) 11.2.2.2 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

    Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Electronic Docs: Software: Not Applicable

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.3.1 (Web)

  • 10.2.3.1 (Non-web document)

  • 11.2.3.1 (Open Functionality Software) 11.2.3.1 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

    Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Electronic Docs: Software: Not Applicable

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.1 (Web)

  • 10.2.4.1 (Non-web document) – Does not apply

  • 11.2.4.1 (Open Functionality Software) – Does not apply

  • 11.2.4.1 (Closed Software) – Does not apply

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

    Revised Section 508

  • 501 (Web)(Software) –Does not apply to non-web software

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs) – Does not apply to non-web docs

Web: Electronic Docs: Authoring Tool: As this application is software, this criterion is Not Applicable.

Web:

Electronic Docs:

Authoring Tool:

Note: As this is software, this criterion is Not Applicable

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.2 (Web)

  • 10.2.4.2 (Non-web document)

  • 11.2.4.2 (Open Functionality Software) - Does not apply

  • 11.2.4.2 (Closed Software) – Does not apply

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

    Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronic Docs: Software: Supports Authoring Tool:

Web:

Electronic Docs: Software: Appropriately titled as Delinea Connection Manager in icon labels. Authoring Tool:

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.3 (Web)

  • 10.2.4.3 (Non-web document)

  • 11.2.4.3 (Open Functionality Software) 11.2.4.3 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

    Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web: Electronic Docs: Software: Does Not Support, See Note Closed:

Authoring Tool:

Web:

Electronic Docs: Software: Major gaps in menu navigation and focus order, including the initial Configuration flow. While focus order was present for a portion of the application, these existing known gaps for crucial setup and workflows, including keyboard traps and held focus, caused the evaluation to move from Partially Supports to Does Not Support at this time.

Closed:

Authoring Tool:

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.4 (Web)

  • 10.2.4.4 (Non-web document)

  • 11.2.4.4 (Open Functionality Software) 11.2.4.4 (Closed Software

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronic Docs: Software: Supports Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Configuration could be renamed, but otherwise supports.

Closed:

Authoring Tool:

2.5.1 Pointer Gestures (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.1 (Web)

  • 10.2.5.1 (Non-web document)

  • 11.2.5.1 (Open Functionality Software) 11.2.5.1 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs) Revised Section 508 – Does not apply

Web: Electronic Docs: Software: Not Applicable

Closed: Authoring Tool:

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

2.5.2 Pointer Cancellation (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.2 (Web)

  • 10.2.5.2 (Non-web document)

  • 11.2.5.2 (Open Functionality Software)

  • 11.2.5.2 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

  • Revised Section 508 – Does not apply

Web:

Electronic Docs: Software: Not Applicable

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

2.5.3 Label in Name (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

9.2.5.3 (Web)

10.2.5.3 (Non-web document) 11.2.5.3.1 (Open Functionality Software)

11.2.5.3.2 (Closed Software)

11.8.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web:

Electronic Docs: Software:

Partially Supports Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Due to keyboard traps and known focus order issues, some areas could not be conclusively tested during evaluation at this time; what could be tested is supported.Closed:

Authoring Tool:

2.5.4 Motion Actuation (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.4 (Web)

  • 10.2.5.4 (Non-web document)

  • 11.2.5.4 (Open Functionality Software)

  • 11.2.5.4 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web:

Electronic Docs: Software:

Not Applicable Closed:

Authoring Tool:

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.1 (Web)

  • 10.3.1.1 (Non-web document) 11.3.1.1.1 (Open Functionality Software)

  • 11.3.1.1.2 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronic Docs: Software:

Supports, See Note Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Could not be definitively determined during testing, but testing seems to support “Supports” at this time.

Closed:

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.1 (Web)

  • 10.3.2.1 (Non-web document)

  • 11.3.2.1 (Open Functionality Software) 11.3.2.1 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronic Docs: Software: Supports Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: No changes of context happening on-focus – without user messaging - found during evaluation.

Closed:

Authoring Tool:

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.2 (Web)

  • 10.3.2.2 (Non-web document)

  • 11.3.2.2 (Open Functionality Software)

  • 11.3.2.2 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronic Docs: Software:

Partially Supports, See Note

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Software does open a browser and change context for authentication during New/Add Connection flow. This change of context is expected but will be investigated for improvement.

Closed:

Authoring Tool:

3.2.6 Consistent Help (Level A 2.2 only)

EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply

Web: Web: As this application is considered software, this criterion is Not Applicable.

3.3.1 Error Identification (Level A) Also applies to:

EN 301 549 Criteria

  • 9.3.3.1 (Web)

  • 10.3.3.1 (Non-web document)

  • 11.3.3.1.1 (Open Functionality Software)

  • 11.3.3.1.2 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronics:

Software:

Partially Supports, See Note

Closed:

Authoring Tool

Web:

Electronic Docs:

Software: Major known issue in New/Add Connection flow: user not informed of risk to data and having to save password until after password has already been created and accepted. Closed:

Authoring Tool:

3.3.2 Labels or Instructions (Level A) Also applies to:

EN 301 549 Criteria

  • 9.3.3.2 (Web)

  • 10.3.3.2 (Non-web document) 11.3.3.2 (Open Functionality Software)

  • 11.3.3.2 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronic Docs: Software: Partially Supports, See Note Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Major known issue in New/Add Connection flow; user not informed of losing data and having to save password until after password has already been created and accepted. Due to Revised Section 508 being more strict about instructions and the impact on several criteria, this is Partially Supports only at this time.

Closed:

Authoring Tool:

3.3.7 Redundant Entry (Level A 2.2 only)

EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply

Web: As software this criterion is Not Applicable. Web:

4.1.1 Parsing (Level A)

Applies to:

WCAG 2.0 and 2.1 – Always answer ‘Supports’

WCAG 2.2 (obsolete and removed) - Does not apply

EN 301 549 Criteria

  • 9.4.1.1 (Web)

  • 10.4.1.1 (Non-web document) 11.4.1.1.1 (Open Functionality Software)

  • 11.4.1.1.2 (Closed Software) – Does not apply

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Supports For WCAG 2.0, 2.1, EN 301 549, and Revised 508 Standards, the September 2023 errata update indicates this criterion is always supported. See the WCAG 2.0 Editorial Errata and the WCAG 2.1 Editorial Errata.

4.1.2 Name, Role, Value (Level A) Also applies to:

EN 301 549 Criteria

  • 9.4.1.2 (Web)

  • 10.4.1.2 (Non-web document) 11.4.1.2.1 (Open Functionality Software)

  • 11.4.1.2.2 (Closed Software) – Does not apply

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronic Docs: Software:

Partially Supports Authoring Tool:

Web:

Electronic Docs:

Software: Due to keyboard traps and focus issues, some missing/untestable portions of the application were encountered at this time. Authoring Tool:

Table 2: Success Criteria, Level AA

Notes:

Criteria Conformance Level Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.2.4 (Web)

• 10.1.2.4 (Non-web document)

• 11.1.2.4 (Open Functionality Software)

• 11.1.2.4 (Closed Software)

• 11.8.2 (Authoring Tool)

• 12.1.2 (Product Docs)

• 12.2.4 (Support Docs)

Web:

Electronic Docs:

Software: Not Applicable

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

   

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.5 (Web)

  • 10.1.2.5 (Non-web document) 11.1.2.5 (Open Functionality Software)

  • 11.1.2.5 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronic

Docs: Software: Not Applicable

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

1.3.4 Orientation (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

9.1.3.4 (Web)

10.1.3.4 (Non-web document) 11.1.3.4 (Open Functionality Software)

11.1.3.4 (Closed Software)

11.8.2 (Authoring Tool)

12.1.2 (Product Docs)

12.2.4 (Support Docs) Revised Section 508 – Does not apply

Web:

Electronic Docs: Software: Partially Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: This application is designed for non-mobile uses; orientation and resize can use improvement but is within expected parameters.

Closed:

Authoring Tool:

1.3.5 Identify Input Purpose (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.5 (Web)

  • 10.1.3.5 (Non-web document) 11.1.3.5.1 (Open Functionality Software)

  • 11.1.3.5.2 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web:

Electronic Docs: Software:

Supports

Closed: Authoring Tool:

Web:

Electronic Docs:

Software:

Closed: Authoring Tool:

1.4.3 Contrast (Minimum) (Level AA) Also applies to:

EN 301 549 Criteria

  • 9.1.4.3 (Web)

  • 10.1.4.3 (Non-web document) 11.1.4.3 (Open Functionality Software)

  • 11.1.4.3 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 50

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronic Docs: Software: Supports Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Improvements needed to support system-level overrides such as Windows High Contrast Mode.

Closed:

Authoring Tool:

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.4 (Web)

  • 10.1.4.4 (Non-web document) 11.1.4.4.1 (Open Functionality Software)

  • 11.1.4.4.2 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)()

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronic Docs: Software:

Does Not Support Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Evaluated using system resize options.

Closed:

Authoring Tool:

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.5 (Web)

  • 10.1.4.5 (Non-web document) 11.1.4.5.1 (Open Functionality Software)

  • 11.1.4.5.2 (Closed Software) – Does not apply

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronic Docs: Software: Supports

Authoring Tool:

Web:

Electronic Docs:

Software: Logotypes are considered essential and thus exempt from this criterion. Authoring Tool:

1.4.10 Reflow (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.10 (Web)

  • 10.1.4.10 (Non-web document) 11.1.4.10 (Open Functionality Software)

  • 11.1.4.10 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web:

Electronic Docs: Software: Does Not Support

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Evaluated using system resize and viewpoint options on PC and Mac.

Closed:

Authoring Tool:

1.4.11 Non-text Contrast (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.11 (Web)

  • 10.1.4.11 (Non-web document) 11.1.4.11 (Open Functionality Software)

  • 11.1.4.11 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web:

Electronic Docs: Software:

Supports Closed: Authoring Tool:

Web:

Electronic Docs:

Software: Improvements needed to support system-level overrides/settings, such as Windows High Contrast Mode or similar.

Closed:

Authoring Tool:

1.4.12 Text Spacing (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.12 (Web)

  • 10.1.4.12 (Non-web document) 11.1.4.12 (Open Functionality Software)

  • 11.1.4.12 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web:

Electronic Docs: Software:

Does Not Support Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Due to issues with resizing and testing spacing, slated for improvement. Improvements could also be slated to support Dynamic Type and other system-level options. Closed:

Authoring Tool:

1.4.13 Content on Hover or Focus (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.13 (Web)

  • 10.1.4.13 (Non-web document) 11.1.4.13 (Open Functionality Software)

  • 11.1.4.13 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web:

Electronic Docs: Software:

Partially Supports Closed:

Authoring Tool:

Web:

Electronic Docs:

Software: Dependency found due to keyboard traps and focus order issues. What could be tested during evaluation shows support for this criterion.

Closed:

Authoring Tool:

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.5 (Web)

  • 10.2.4.5 (Non-web document) – Does not apply

  • 11.2.4.5 (Open Functionality Software) – Does not apply

  • 11.2.4.5 (Closed Software) – Does not apply

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs) – Does not apply to non-web docs

Web:

Electronic Docs: Authoring Tool:

This product is software, so this criterion is Not Applicable.

Web:

Electronic Docs:

Authoring Tool: This product is software, so this criterion is Not Applicable.

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.6 (Web)

  • 10.2.4.6 (Non-web document) 11.2.4.6 (Open Functionality Software)

  • 11.2.4.6 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronic Docs: Software: Supports, See Note Closed: Authoring Tool:

Web:

Electronic Docs:

Software: Configuration has been suggested to be renamed to better indicate sequence and purpose.

Closed:

Authoring Tool:

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.7 (Web)

  • 10.2.4.7 (Non-web document) 11.2.4.7 (Open Functionality Software)

  • 11.2.4.7 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronic Docs: Software: Partially Supports

Closed:

Authoring Tool:

Software:

Partially Supported, but focus tends to get “lost” and this compounds existing keyboard and focus order issues. Focus Visible is more of an issue with Windows version. On MacOS version, it is Partially Supported given the compounding issues but focus has good contrast and does not get “lost” in the same way.

Closed:

Authoring Tool:

2.4.11 Focus Not Obscured (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply

Web: Web: This is software so this criterion is Not Applicable.

2.5.7 Dragging Movements (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply

Web: Web: This is software so this criterion is Not Applicable.

2.5.8 Target Size (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply

Web: Web: This is software so this criterion is Not Applicable.

3.1.2 Language of Parts (Level AA) Also applies to:

EN 301 549 Criteria

  • 9.3.1.2 (Web)

  • 10.3.1.2 (Non-web document) 11.3.1.2 (Open Functionality Software) – Does not apply

  • 11.3.1.2 (Closed Software) – Does not apply

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronic Docs: Software: Not Applicable

Authoring Tool:

Web:

Electronic Docs:

Software: Not Applicable Authoring Tool:

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.3 (Web)

  • 10.3.2.3 (Non-web document) – Does not apply

  • 11.3.2.3 (Open Functionality Software) – Does not apply

  • 11.3.2.3 (Closed Software) – Does not apply

  • 1.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs) – Does not apply to non-web docs

Web:

Electronic Docs: Authoring Tool: This application is software and thus this criterion is Not Applicable.

Web:

Electronic Docs:

Authoring Tool:

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.4 (Web)

  • 10.3.2.4 (Non-web document) – Does not apply

  • 11.3.2.4 (Open Functionality Software) – Does not apply

  • 11.3.2.4 (Closed Software) – Does not apply

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software 504.2 (Authoring Tool)

  • 602.3 (Support Docs) – Does not apply to non-web docs

Web:

Electronic Docs: Authoring Tool: This application is considered software and thus this criterion is Not Applicable.

Web:

Electronic Docs:

Authoring Tool:

3.3.3 Error Suggestion (Level AA) Also applies to:

EN 301 549 Criteria

  • 9.3.3.3 (Web)

  • 10.3.3.3 (Non-web document) 11.3.3.3 (Open Functionality Software)

  • 11.3.3.3 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronic Docs: Software: Partially Supports

Closed:

Authoring Tool:

Web:

Electronic Docs:

Software:

Closed:

Authoring Tool:

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.4 (Web)

  • 10.3.3.4 (Non-web document) 11.3.3.4 (Open Functionality Software)

  • 11.3.3.4 (Closed Software)

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)

  • 504.2 (Authoring Tool)

  • 602.3 (Support Docs)

Web:

Electronic Docs: Software: Does Not Support, See Note Closed:

Authoring Tool:

Web:

Electronic Docs: Software: Due to the known issue with New/Add Connection and users not informed BEFORE setting a password of repercussions to the data, this counts as a block and fails this criterion.

Closed: Authoring Tool:

3.3.8 Accessible Authentication (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply Revised Section 508 – Does not apply

 Web: Web: This product is software so this criterion is Not Applicable.

4.1.3 Status Messages (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.3 (Web)

  • 10.4.1.3 (Non-web document) 11.4.1.3 (Open Functionality Software)

  • 11.4.1.3 (Closed Software) – Does not apply

  • 11.8.2 (Authoring Tool)

  • 12.1.2 (Product Docs)

  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web:

Electronic Docs: Authoring Tool:

Web:

Electronic Docs:

Authoring Tool: This product is software so this criterion is Not Applicable, however will be recommended if possible as best practice.

Table 3: Success Criteria, Level AAA

Notes: Level AAA criteria were not used during this evaluation. As such, the success criteria table of Level AAA criteria is not included in this report at this time.

Revised Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

Criteria Conformance Level Remarks and Explanations

302.1 Without Vision

Does Not Support

Screen readers partially can parse this application but due to keyboard traps etc, evaluation has decided upon “Does Not Support” at this time.
302.2 With Limited Vision Partially Supports  
302.3 Without Perception of Color Supports  
302.4 Without Hearing Supports  
302.5 With Limited Hearing Supports  
302.6 Without Speech Supports  
302.7 With Limited Manipulation Does Not Support Due to keyboard traps, issues with keyboard navigation, and focus order issues, evaluation has decided upon “Does Not Support” at this time.
302.8 With Limited Reach and Strength Does Not Support Due to keyboard traps and focus order issues, and issues with keyboard navigation, evaluation has decided upon “Does Not Support” at this time.
302.9 With Limited Language, Cognitive, and Learning Abilities Partially Supports  

Chapter 4: Hardware

Notes: Chapter 4 (Hardware) is not within scope for this application, and so is not included in this report.

Chapter 5: Software

Notes: This application is considered software, so please refer to this table and the WCAG 2.x section.

Criteria Conformance Level Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.x section

See information in WCAG 2.x section
502 Interoperability with Assistive Technology Heading cell – no response required Heading cell – no response required
502.2.1 User Control of Accessibility Features Not Applicable Software is not considered platform software.
502.2.2 No Disruption of Accessibility Features Partially Supports to Does Not Support, depending on feature Several modes of operating system accessibility features are disrupted or incomplete compatibility such as Voice Over, Full Access Keyboard use, Dynamic Type, Windows High Contrast Mode, etc.
502.3 Accessibility Services Heading cell – no response required Heading cell – no response required
502.3.1 Object Information Partially Supports Due to focus order and keyboard issues, this is only partially supported.
502.3.2 Modification of Object Information Partially Supports Due to focus order and keyboard issues, this is only partially supported.
502.3.3 Row, Column, and Headers Supports  
502.3.4 Values Partially Supports  
502.3.5 Modification of Values Partially Supports Due to focus order and keyboard issues, this is only partially supported.
502.3.6 Label Relationships Partially Supports  
502.3.7 Hierarchical Relationships Partially Supports Due to focus order and keyboard issues, this is only partially supported.
502.3.8 Text Partially Supports Due to focus order and keyboard issues, this criterion is only partially supported.
502.3.9 Modification of Text Does Not Support  
502.3.10 List of Actions Partially Supports  
502.3.11 Actions on Objects Partially Supports  
502.3.12 Focus Cursor Partially Supports Due to focus order and keyboard issues, this is only partially supported.
502.3.13 Modification of Focus Cursor Does Not Support Operating system overrides for focus cursor modifications did not seem to have any effect inside the application.
502.3.14 Event Notification Partially Supports  
502.4 Platform Accessibility Features Partially Supports to Does Not Support, depending on feature Several modes of operating system accessibility features are disrupted or have incomplete compatibility such as Voice Over, Full Access Keyboard use, Dynamic Type, Windows High Contrast Mode, etc.
503 Applications Heading cell – no response required Heading cell – no response required
503.2 User Preferences Partially Supports Several modes of operating system accessibility features are disrupted or have incomplete compatibility such as Voice Over, Full Access Keyboard use, Dynamic Type, Windows High Contrast Mode, etc.
503.3 Alternative User Interfaces Not Applicable  
503.4 User Controls for Captions and Audio Description Heading cell – no response required Heading cell – no response required
503.4.1 Caption Controls Not Applicable  
503.4.2 Audio Description Controls Not Applicable  
504 Authoring Tools Heading cell – no response required Heading cell – no response required
504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”) See Connection Manager WCAG 2.x Report section See information in Connection Manager WCAG 2.x Report section
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion Not Applicable  
504.2.2 PDF Export Not Applicable  
504.3 Prompts Not Applicable  
504.4 Templates Not Applicable  

Chapter 6: Support Documentation and Services

Notes:

Criteria Conformance Level Remarks and Explanations

601.1 Scope

Heading cell – no response required

Heading cell – no response required
602 Support Documentation Partially Supports  
602.3 Electronic Support Documentation

See Connection Manager WCAG 2.x Report

section

 See WCAG 2.x section See information in Connection Manager WCAG 2.x Report section
602.4 Alternate Formats for Non-Electronic Support Documentation Not Applicable Electronic formats are used for support documentation.
603 Support Services Heading cell – no response required Heading cell – no response required
603.2 Information on Accessibility and Compatibility Features Partially Supports  
603.3 Accommodation of Communication Needs Partially Supports  

EN 301 549 Report

Notes:

Chapter 4: Functional Performance Statements (FPS)

Criteria Conformance Level Remarks and Explanations

4.2.1 Usage without vision

Does Not Support

4.2.2 Usage with limited vision Partially Supports  
4.2.3 Usage without perception of color Supports  
4.2.4 Usage without hearing Supports  
4.2.5 Usage with limited hearing Supports  
4.2.6 Usage with no or limited vocal capability Supports  
4.2.7 Usage with limited manipulation or strength Does Not Support  
4.2.8 Usage with limited reach Does Not Support  
4.2.9 Minimize photosensitive seizure triggers Supports  
4.2.10 Usage with limited cognition, language or learning Partially Supports  
4.2.11 Privacy Supports  

Chapter 5: Generic Requirements

Notes: This application is not considered a closed system/covered in scope of Chapter 5, and so the table for Chapter 5 criteria is not included in this report.

Chapter 6: ICT with Two-Way Voice Communication

Notes: This application is not considered ICT with Two-Way Voice Communication and so the table for Chapter 6 criteria is not included in this report.

Chapter 7: ICT with Video Capabilities

Notes: This application is not considered ICT with Video Capabilities at this time, and so the table for Chapter 7 criteria is not included in this report.

Chapter 8: Hardware

Notes: This application is not considered hardware, and so the table for Chapter 8 criteria is not included in this report.

Chapter 9: Web (see Connection Manager WCAG 2.x Report)

Notes:

Chapter 10: Non-Web Documents

Criteria Conformance Level Remarks and Explanations

10.0 General (informative)

Heading cell – no response required

Heading cell – no response required
10.1.1.1 through 10.4.1.3 See Connection Manager WCAG 2.x Report section See information in WCAG 2.x section
10.5 Caption positioning Not Applicable  
10.6 Audio description timing Not Applicable  

Chapter 11: Software

Notes:

Criteria Conformance Level Remarks and Explanations

11.0 General (informative)

Heading cell – no response required

Heading cell – no response required
11.1.1.1 through 11.4.1.3 See Connection Manager WCAG 2.x Report section See information in WCAG 2.x section
11.5 Interoperability with assistive technology Heading cell – no response required Heading cell – no response required
11.5.1 Closed functionality Heading cell – no response required Heading cell – no response required
11.5.2 Accessibility services Heading cell – no response required Heading cell – no response required
11.5.2.1 Platform accessibility service support for software that provides a user interface See 11.5.2.5 through 11.5.2.17 See information in 11.5.2.5 through 11.5.2.17
11.5.2.2 Platform accessibility service support for assistive technologies See 11.5.2.5 through 11.5.2.17 See information in 11.5.2.5 through 11.5.2.17
11.5.2.3 Use of accessibility services See information in 11.5.2.5 through 11.5.2.17 See information in 11.5.2.5 through 11.5.2.17
11.5.2.4 Assistive technology Partially Supports Several modes of operating system accessibility features are disrupted or have incomplete compatibility such as Voice Over, Full Access Keyboard use, Dynamic Type, Windows High Contrast Mode, etc.
11.5.2.5 Object information Partially Supports  
11.5.2.6 Row, column, and headers Supports  
11.5.2.7 Values Partially Supports  
11.5.2.8 Label relationships Partially Supports  
11.5.2.9 Parent-child relationships Partially Supports  
11.5.2.10 Text Partially Supports Due to focus order and keyboard issues, this criterion is only partially supported.
11.5.2.11 List of available actions Partially Supports Due to focus order and keyboard issues, this criterion is only partially supported.
11.5.2.12 Execution of available actions Partially Supports Due to focus order and keyboard issues, this criterion is only partially supported.
11.5.2.13 Tracking of focus and selection attributes Partially Supports Due to focus order and keyboard issues, this criterion is only partially supported.
11.5.2.14 Modification of focus and selection attributes Does Not Support  
11.5.2.15 Change notification Partially Supports  
11.5.2.16 Modifications of states and properties Partially Supports  
11.5.2.17 Modifications of values and text Partially Supports Due to focus order and keyboard issues, this criterion is only partially supported.
11.6 Documented accessibility usage Heading cell – no response required Heading cell – no response required
11.6.1 User control of accessibility features Partially Supports  
11.6.2 No disruption of accessibility features Partially Supports to “Does Not Support” depending on feature Several modes of operating system accessibility features are disrupted or have incomplete compatibility such as Voice Over, Full Access Keyboard use, Dynamic Type, Windows High Contrast Mode, etc.
11.7 User preferences Partially Supports  
11.8 Authoring tools Heading cell – no response required Heading cell – no response required
11.8.1 Content technology Heading cell – no response required Heading cell – no response required
11.8.2 Accessible content creation See Connection Manager WCAG 2.x Report section (If not authoring tool, enter “Not Applicable”) – Not Applicable See information in WCAG 2.x section
11.8.3 Preservation of accessibility information in transformations Not Applicable  
11.8.4 Repair assistance Not Applicable  
11.8.5 Templates Not Applicable  

 

Chapter 12: Documentation and Support Services

Notes:

 

Criteria Conformance Level Remarks and Explanations

12.1 Product documentation

Heading cell – no response required

Heading cell – no response required
12.1.1 Accessibility and compatibility features Supports  
12.1.2 Accessible documentation See Connection Manager WCAG 2.x Report section See information in WCAG 2.x section
12.2 Support Services Heading cell – no response required Heading cell – no response required
12.2.2 Information on accessibility and compatibility features Partially Supports  
12.2.3 Effective communication Partially Supports  
12.2.4 Accessible documentation See Connection Manager WCAG 2.x Report section See information in WCAG 2.x section

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: This application is not considered ICT providing relay or emergency service access and thus the Chapter 13 table of criteria is not included in this report.