Generate Additional Log Entries

Should you need to generate more detailed logging to help troubleshoot Connection Manager issues, you can set the log level to DEBUG per the steps below. Setting the log level to DEBUG will generate larger log files so it is recommended that you return the setting back to INFO when you are done troubleshooting.

  1. Open the Delinea.ConnectionManager.exe.config file

    Windows default location: C:\Program Files\Delinea\Delinea Connection Manager\

    macOS default location: Applications/Delinea/Connection Manager.app

  2. Find the snippet below and change INFO to DEBUG.

For Connection Manager versions 1.7 and older, the directory names will use Thycotic instead of Delinea

Before:

Copy
    <root>
<level value="INFO" />
<appender-ref ref="LogFileAppender" />
<appender-ref ref="TraceAppender" />
</root>

After:

Copy
    <root>
<level value="DEBUG" />
<appender-ref ref="LogFileAppender" />
<appender-ref ref="TraceAppender" />
</root>