Launching Applications

You can launch applications either from the Admin Portal or from the Delinea Browser Extension.

To launch an application from the Admin Portal

  1. Log in to the Admin Portal and click Apps > Web Apps.

  2. Click the box next to the application or right-click the application that you want to open.

  3. From the Actions menu, click Launch.

To launch an application from the Delinea Browser Extension

  1. Click the Delinea Browser Extension icon in your browser.

  2. Find the application that you want to launch.

    You can use the drop-down menu to filter apps (for example, recently or frequently-used) or you can use the search field.

  3. Click the application name in the list.

Installing the Browser Extension

Some applications require you to add the Privileged Access Service Browser Extension to your browser before you can open the application. You have two options for installing the browser extension:

  • In the Admin Portal, click here in the banner or navigate to Downloads to install any browser extension.

  • Launch any application that requires the Browser Extension and install it when prompted.

You only need to add the browser extension one time. Installation instructions are browser specific and are performed when you are logged in to the Admin Portal.

Chrome

  1. In the Admin Portal click the Apps page.

  2. Click here in the banner to initiate the download and installation of the browser extension or navigate to Downloads and click Download next to the Chrome extension.

  3. The browser opens a new tab to download and install the browser extension.

  4. Click Continue in response to the prompt “Are you sure you want to continue?” at the bottom of the window.

    The browser downloads the extension for Chrome.

  5. Click Add.

    This installs the extension in Chrome.

  6. Close the tab used to download and install the extension.

    You are returned to the Admin Portal Apps screen. You can now open all applications that require the browser extension.

Firefox

  1. In the Admin Portal click the Apps page.

  2. Click here in the banner to initiate the download and installation of the browser extension or navigate to Downloads and click Download next to the Firefox extension.

  3. Click Allow in the Firefox pop up window.

    Firefox downloads the extension.

  4. Click Install.

  5. Click Add.

  6. Click Restart Now.

  7. Restart your browser.

    The browser extension is installed.

    Note: Mozilla has discontinued side loading extensions as of Firefox 73; you will no longer be able to install extensions by placing extensions in the extensions folder.

Microsoft Edge

  1. In the Admin Portal click the Apps page.

  2. Click here in the banner to initiate the download and installation of the browser extension or navigate to Downloads and click Download next to the Microsoft Edge extension.

  3. The browser opens a new tab to download and install the browser extension.

  4. Click Download in response to the download window.

    The browser downloads the extension for Microsoft Edge.

  5. Extract the contents of the zip file.

  6. Close the tab used to download and install the extension and go to edge://extensions/or go use the Extensions menu option.

    Enable Developer mode, located at the bottom left of the page.

  7. Click Load unpacked and select the unzipped folder.

    Click Details on the extension that was just added to expand the Advanced Section.

  8. Click Extension options.

  9. Update the Portal Hostname with your Delinea installation hostname and click Save.

    Note: The Extension options window won't automatically close after the save operation is complete, so you'll need to close it manually.

    You can now open all applications that require the browser extension.

Internet Explorer

  1. In the Admin Portal click the Apps page.

  2. Click here in the banner to initiate the download and installation of the browser extension or navigate to Downloads and click Download next to the Internet Explorer extension.

  3. Click Run in the pop up window.

  4. Click Next in the Privileged Access Service Browser Extension Setup Wizard to proceed.

    Continue responding to the prompts.

  5. Click Close to exit the wizard.

  6. Close the browser tab used by the wizard.

  7. Click the Tools menu in the Internet Explorer’s tool bar.

  8. Click Manage add-ons.

  9. In the pop-up window, click the Privileged Access Service Browser Extension and click the Enable button.

  10. Click Close.

  11. Restart Internet Explorer.

    You can now open all applications that require the browser extension.

Using the Delinea Browser Extension

You can use the Delinea Browser Extension to change your portal hostname or export the diagnostics log file.

To change your portal hostname:

The portal hostname does not typically have to change from its default value; however, if your company uses multiple tenants, your system administrator might request that you change the portal hostname to an appropriate value for your tenant.

  1. Click the Delinea Browser Extension icon in your browser, then click the gear icon to go to the Settings tab.

  2. Expand Advanced, then enter the name of your tenant in the Portal Hostname field.

    The portal hostname typically takes the format <tenant>.Centrify.com. You will see a red X in the field for invalid hostnames, and a green checkmark after entering a valid hostname.

To export the diagnostics log file:

Your system administrator might need you to export the Delinea Browser Extension diagnostics log to assist in troubleshooting.

  1. Click the Delinea Browser Extension icon in your browser, then click the gear icon to go to the Settings tab.

  2. Expand Advanced, then click Export Diagnostics Log.

    The log file is downloaded to your browser's default download location. The file name takes the format BElog-YYYYMMDD-HHMMSS.bin.