Using Default Web-based Clients

The default web-based browser client simulates a native secure shell or remote desktop connections that you can open from within the Admin Portal.

The following diagram illustrates the basic flow of operation for logging on using the default web browser client.

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The network infrastructure might be internet connectivity for access to Delinea-managed tenants, an internal corporate network inside or outside of a firewall, or a private or public cloud instance that you manage for your organization.

Operationally, using the default web-based browser client is similar to using any other SSH or RDP program. Most features work as you would expect.

Working with SSH Sessions

Logging on to a target Linux or UNIX server or to a network device that supports SSH opens a new web-based SSH session terminal. You can then resize the session window by dragging its borders, maximize or minimize the display area while the session is open, or close the window to end the session. You must use a mouse to copy and paste in the secure shell, however, because Ctrl‑C is used to terminate operations in UNIX‑based environments.

Working with RDP Sessions

Logging on to a target Windows system opens a new web-based RDP connection. You then can resize the window by dragging its borders, maximize or minimize the display area while the session is open, or close the window to end the session.

Menus and keyboard shortcuts operate in the same way as when you log on locally to a Windows computer.

However, there are some features that you might not be able to use when you access a target system with a remote desktop session and the default web-based browser RDP client. For example, the following features are not supported:

  • Printer redirects
  • Audio
  • Drive redirects
  • COM port redirects

Changing Display Size for Web-based Client Sessions

You can set a user preference to specify the default window size for remote sessions to adjust to different display requirements. For example, if you are viewing sessions using a tablet or a computer with a small monitor you might want to change the display size to suit a smaller screen than when you are working with a full-scale desktop monitor.

If you have administrative rights for the Privileged Access Service, you can change the window size for remote sessions from the Admin Portal by setting a user preference.

For more information about changing the window size for web-based client sessions, see Selecting User Preferences

Web-based RDP-Browser-Client Keyboard Shortcuts

The following table shows the web-based RDP browser client/desktop app keyboard shortcuts and how they correspond to standard Windows keyboard shortcuts. They also apply to Windows desktop applications launched via Admin Portal.

Shortcut for Web-based RDP browser clients/desktop apps: Functions similar to Windows Shortcut: Function:
Alt-PgUp Alt-Tab Allows you to switch between applications (left to right).
Alt-PgDn Alt-Shift-Tab Allows you to switch between applications (right to left).
Alt-Home Ctrl-Esc Displays the Start menu.
Alt-Delete Alt-Space Displays the Windows menu.
Ctrl-Alt-NumKey minus (-) Prtsc Allows you to take a screenshot of the entire desktop.
Ctrl-Alt-NumKey plus (+) Alt-Prtsc Allows you to take a screenshot of the active application.
Alt-Insert Alt-Esc Allows you to cycle through the open applications in the order they were launched.
Ctrl-Alt-End Ctrl-Alt-Delete Displays the Windows Security dialog box.
Alt-Shift-Home Ctrl-Shift-Esc Starts the Windows Task Manager.